Refund and Return Policy
This Refund and Return Policy (the "Policy") governs the terms of refund and return for products purchased from [Company Name] (referred to as "we," "us," or "our") through our website at [https://satyabrataflute.com/] (the "Website").
1. Refund Policy
We offer a 7 Days money-back guarantee on all products purchased directly from our Website. If you are not satisfied with your purchase, you may request a refund within 3 Days from the date of purchase. After the 3 Days has elapsed, we reserve the right to deny any refund requests.
2. Return Policy
If you wish to return a product, you must notify us within 7 Days from the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Return Procedure
To initiate a return, please contact us at info@satyabrataflute.com. You will be responsible for the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
4. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 Working Days.
5. Exchanges
We do not offer exchanges for returned products. If you need a different item, please follow the return procedure and place a new order.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. We will gladly replace or refund the item.
7. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at info@satyabrataflute.com.